- Japanese value relationship building and harmony so avoid hard selling, pressure tactics and any sort of conflict or confrontation. Saving face is paramount.
- Japanese value an indirect communication style and will avoid using no in answering questions. They tend to say, “maybe”, or “that would be difficult”.
- Decisions come from the top down, but a consensus is needed and expected at every level so patience is a must.
- When Japanese debate, they are not directly confrontational. They do their best to maintain harmony, by trying to see the argument from the other person's point of view, and twisting the logic to get the opponent to see things their way.
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