- Indians are non-confrontational and value relationship building and harmony so avoid hard selling, pressure tactics and any sort of conflict or confrontation.
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Decisions can take time and are usually made by the most senior person.
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Do not disagree publicly with members of your negotiating team, maintain harmony at all costs.
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Indians value an indirect communication style and will usually avoid using no. They tend to say, “maybe”, or “that would be difficult”.
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is a diverse country. Some of the well established business houses and other communities are known for driving hard bargains.
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Discounts are expected and so is bargaining. Typically the customer has a price in mind and bargains to get to that price. The vendors normally are prepared for the negotiation and the price to which they need to settle to.
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You should remain calm even though the Indian party may show emotion. You should wait for sometime for the decision to be made. Again it depends on the urgency of the situation.
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