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Indirect eye contact tends to be the norm in most situations.
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When interacting with older or socially superior people, it’s best to follow their lead. For example, many people would not make direct eye contact with a boss or official unless they first established that contact.
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When greeting and conversing with social equals or those younger than you, some direct eye contact seems acceptable, but it is less common than in Western countries.
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When a man speaks to a woman, especially a younger woman, she may avoid making direct eye contact and keep her eyes focused on the ground.
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