- Titles are important and it is best to address people directly by using Mr., Mrs., or Miss, followed by the surname.
- "Last" names are a bit complicated. Most people have a more traditional tribal name, which they usually say first, then a Christian name, usually said second. Example: Kasozi George. So one might refer to him as Mr. Kasozi, alternatively many people are referred to by their title, e.g. "Mr. Bursar" "Mr. Headmaster", etc.
- One should always wait to be invited to use first names before doing so yourself.
- There is no specific protocol surrounding the giving and receiving of business cards. It is always best to treat the card with respect.
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