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Communication Style

Conversations tend to be polite, beginning with ‘How is your work?’ ‘How is your home?’ ‘How is your family?’ and is often injected with good doses of humor and laughter. The communication style is usually non-confrontational and polite.
Kenyans will rarely be direct when speaking with anyone except the closest of friends. They prefer to hide their true feelings, especially when speaking on financial matters.
Kenyans prefer to maintain peace than to confront someone about a problem they are having.

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