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One is expected to turn up on time, but if one is running late (traffic etc) a simple call to the receptionist is seen as polite. It is not uncommon for Kenyans to turn up considerably late and offer no explanation, especially civil servants, but this is gradually becoming rarer.
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In the city, punctuality is valued more than in the village, where people are chronically tardy to business and other meetings. In
Nairobi , it's best to show up on time. In the village, it's also a good idea to show up on time, but be prepared for others to be up to an hour late, sometimes more.
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Always greet the eldest woman first, then proceed around the table or room greeting the rest in turn. Shake their hand with a smile, and ask them how they are doing, in Swahili if possible. Small talk is inevitable, and may take up half the meeting.
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Someone will usually be designated as the chair of the meeting; usually the most senior person there. They will also end the meeting.
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