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First names are now commonly used, although Kenyans often refer to themselves using their surname first. This is further confused by some tribes swapping first and surnames when naming children, particularly the Kikuyu. In other words, Maina Mwangi will name his first born son Mwangi Maina, so it can be very difficult to work out which is a person’s “first” name when being introduced.
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If the person is unknown to you, then to call them by their most distinguished title is appropriate – Mr., Mrs., Dr., etc. Lawyer is not used. If the person is well-known to you, or if the business meeting has a very informal air, then informal greetings are acceptable. Hand shaking is always requisite, however.
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There is no particular protocol for giving/receiving business cards, although they are widely used.
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